FAQs

How long will it take to receive my order?

Our current production time is approximately 15 business days before your order ships. This timeframe allows us to carefully prepare and fulfill each order to our quality standards. Once your order has shipped, delivery time will vary depending on your location and selected shipping method. You’ll receive tracking information as soon as your order is on the way.

How does the ordering process work?

Ordering custom logo water bottles with Logo Water is simple and straightforward. Upload your logo or artwork, approve your label design proof, and we'll produce and ship your branded water directly to you. Most orders follow a quick 3-step process: upload your logo, approve your design, receive your branded water.

What is the minimum order quantity?

We offer flexible ordering options for both small and bulk orders. Please visit our Pricing page for current minimum order quantities and bulk pricing tiers.

Do you offer nationwide shipping?

Yes! Logo Water offers nationwide shipping across the United States. Whether you're in Florida, Texas, New York, or anywhere else in the country, we can deliver your custom branded water bottles to your location. Visit our Service Areas page for more details.

What file formats do you accept for logos?

We accept most common graphic file formats for your logo or artwork. High-resolution files such as PNG, JPG, PDF, AI, and EPS work best to ensure the sharpest print quality on your custom label.

How long does it take to receive my order?

Production and delivery times vary depending on your order size and location. After you submit your order and approve your label proof, our team will provide you with an estimated delivery timeframe. For time-sensitive events, please contact us early so we can accommodate your schedule.

Can I order custom water bottles for events?

Absolutely! Custom logo water bottles are perfect for corporate events, weddings, trade shows, conferences, sporting events, and more. We work with event planners, businesses, and organizations of all sizes. Check out our Corporate Orders page for more information.

What is your return policy?

Because our products are custom-printed to order, returns are handled on a case-by-case basis. If there is a defect or error on our part, we will work with you to make it right. Please visit our Returns page for full details on our return policy.

How do I get a price quote?

You can get pricing information directly on our Pricing page, or contact us through our Contact page for a custom quote based on your specific needs and order volume.